Test of returned items: We test every single return. Due to the nature of these promotions, we cannot offer you a refund for the main or qualifying item alone. We are able to offer you a replacement for any qualifying multi-buy items. Multi-buy items: Main or qualifying multi-buy items can be returned to us if they are damaged or defective. NOTHING IN THIS CLAUSE AFFECTS YOUR STATUTORY RIGHTS. Please notify Technomobiles of the problem in writing as soon as possible and preferably within 14 working days of delivery of the goods. We will email you a returns authorization number along with details on how and where to send your item. Please follow our returns authorization procedure by contacting Technomobiles by email or phone. In the unlikely event that you receive goods which were not what you ordered or which are damaged or defective, or are of a different quantity to that stated on your order form, Technomobiles shall make good any shortage or non-delivery, replace or repair any damaged or defective goods, or refund you the amount you paid for the goods in question. You will be liable for any charges incurred in returning the goods to Technomobiles or if you fail to return goods you will be liable for any charges incurred in relation to attempts to collect the goods.ĭamaged, Defective, Incorrectly Sent, Incorrectly Advertised Items. We will refund your credit/debit card via Amazon once we have received and processed the item as soon as possible and in any event within 30 days of notice of cancellation. Items that are excluded from the right to cancel/return include the following: goods made to specification or otherwise personalized unsealed optical media (such as DVD’s, CD’s, Blu-rays, video games and computer software) leisure services or other activities in the form of vouchers that have expired and (d) used hard drives. If you fail to take reasonable care of the goods before they are returned to us, and this results in damage or deterioration, we will charge you for the reduction in value. You must ensure that the goods are packaged adequately to protect against damage. Wrap the item securely and include the original invoice along with your returns authorization number. We will provide you with a returns authorization number along with details on how and where to send your item. Where you have already received the goods, following our returns authorization procedure – by contacting Technomobiles by email or phone. Sending the notice of cancellation by email ensuring that you quote your name, address and order reference number. You may cancel the contract & return the item at any time but no later than 7 working days after the day you received the product. Right to Cancel – Return of unwanted or defective Items
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